Our Commitments

Our company strives every day to deliver industry-leading products and services in a responsible way, caring for each other, our work, our customers and communities. Please click on the icons below to read more about our commitments in terms of quality, safety, services to our customers and sustainability.

From our technical development and support, manufacturing, sales, and marketing, to shipping and customer service, each and every individual at Chevron Phillips Chemical is committed to providing premium-quality products, outstanding service, and continual improvement of our processes. When you buy our Marlex® polyethylene resins, you buy quality right up to the time they are delivered to your door.  That is the Chevron Phillips Chemical distinction.
 
Our Marlex® polyethylene resins are produced at our state-of-the-art petrochemical complexes in Cedar Bayou, Orange, and Pasadena, Texas. Ongoing facility expansion enables us to ensure a dependable supply of consistent, high-quality polyethylene resins now and for the future. 

Our polyethylene units are equipped with advanced instrumentation and control equipment to maintain production efficiency and uniform quality. Quality control and product analysis are performed in our onsite petrochemical laboratory to ensure the quality of our products prior to shipment. Our dedication to quality has earned us ISO certification since 1993.
 
Our company creates products and services that make life better for people around the world - both today and tomorrow. As a matter of policy, Chevron Phillips Chemical strives to manufacture, handle, transport and dispose of its chemical products safely. Plus, we work with our customers, carriers, suppliers, distributors and contractors to encourage them to comply with our safety and environmental rules and processes.
 
Safety is an integral part of our company’s culture, and our risk reduction efforts have helped us make strides in our “Journey to Zero” – our strategy for eliminating high-severity, high-potential process and personal safety incidents. Safety is the overriding focus and core driver for Chevron Phillips Chemical, and we are systematically using our best efforts to achieve an incident rate close to zero.
 
Our Operational Excellence policy outlines how our company strives each day to conduct business in a safe, secure, injury-free and environmentally responsible manner. We are committed to complying with all laws and regulations applicable to our facilities and business activities and to complying with all voluntary programs to which we subscribe. We strive to make optimal use of the resources we consume and minimize emissions and waste. We strive to limit the risks of our products throughout their lifecycle. We are committed to reducing risks in our operations to safeguard our employees, contractors and the communities where we operate. We openly communicate the results of our efforts and welcome the input of our employees and contractors, regulatory agencies, the community, customers and other interested stakeholders.
 
Chevron Phillips Chemical is committed to meeting its obligations under the REACH regulation. As a member of the American Chemistry Council (ACC), Chevron Phillips Chemical participates in the Responsible Care® program for its domestic petrochemical manufacturing facilities, product lines, headquarters, and research and technology operations.
 
For more information, please visit the Environment, Health & Safety section of our website.
 

When it comes to polyethylene resins, Chevron Phillips Chemical offers an extremely broad range of product grades that have been specifically designed for a wide variety of end-use applications and markets.  These grades are made consistently pursuant to our exacting manufacturing specifications and quality standards.  Teamwork, technical expertise, and commitment of every employee to delivering the highest level of customer service in every aspect of our business and our commitment to continuous improvement differentiates us in the market.  This dedication to supplying consistently high-quality products and services is not something we just talk about.


Highly trained professionals from technical services, manufacturing, sales, and marketing, customer service and shipping work together to efficiently and innovatively meet the needs of our customers worldwide. We diligently seek out customers’ opinions through surveys and direct contact to guide our actions to improve products and services. Our strategically located offices in Houston, Texas; Diegem, Belgium; and Singapore are staffed with experienced technical account managers. These individuals are there to assist you with all your polyethylene requirements—from the usual to the most challenging.


Our technology experts located in the very well-known and long established (since 1956) Plastics Technical Center in Bartlesville, Oklahoma along with our technical/analytical groups at our additional Research Center based in Kingwood, Texas, work closely with customers to provide service, enhance product quality, improve existing olefin and derivative technologies, and help develop new products and applications. 


Knowledgeable customer service representatives are available 24 hours a day.  They work closely with other business functions to ensure that our products are delivered on time anywhere in the world.  In addition, we use the most advanced business systems available, enabling us to provide the most efficient service possible. Everything from order taking, deliveries and inventory to accounting, forecasting, and supplying samples is instantly at our fingertips so we can provide prompt responses to your questions and requests.


Last but not least, as a globally active supplier we have a strong supply chain with strategically located storage hubs and strong relationships with service providers in shipping and freight forwarding.

 
“From new product development, to sustainable practices within our facilities, we want to be on the forefront of advances that enrich lives and care for our environment” – Jim Becker, VP Polymers & Sustainability Chevron Phillips Chemical. 
Sustainability is at the heart of our business. Our company has created sustainable value through our business practices for our customers, workforce and stakeholders, and we will remain focused on enhancing the performance of our operations while delivering sustainable growth.
 
Sustainability is essential to our vision and mission. As part of our longstanding commitment to sustainability, Chevron Phillips Chemical is dedicated to protecting the health and safety of our workforce, the communities where we operate and the environment. We are conscious about our impact on the environment and are determined to find long-term solutions for plastics wastes including marine debris and otherwise.
 
We also remain steadfast in our commitment to respect human rights. Each day we strive to be a good corporate neighbor and exhibit our core values by operating with integrity.
 
For more information, please visit the Sustainability section of our website. 
 
For information specifically about plastics, please check our Plastics and You Toolkit.