Our Commitments

Our company strives every day to deliver industry-leading products and services, in a responsible way, caring for each other, our work, our customers and communities. Click on the icons below to read more about our commitments in terms of quality, safety, services to our customers and sustainability. Click on each icon below to learn more.




QualityFrom our technical development and support, manufacturing, sales, and marketing, to shipping and customer service, each and every individual at Chevron Phillips Chemical Company is committed to premium-quality products, outstanding service, and continual improvement of our processes. When you buy our AlphaPlus® NAOs, you buy quality right up to the time they’re delivered to your door.  That’s the Chevron Phillips Chemical Company distinction.

Our AlphaPlus® NAOs are produced at our state-of-the-art Cedar Bayou Petrochemical Complex just outside Baytown, Texas, near Houston. Ongoing facility expansion enables us to ensure a dependable supply of consistent, high-quality normal alpha olefins now and for the future. 

Our normal alpha olefins units are equipped with advanced instrumentation and control equipment to maintain production efficiency and uniform quality. A distributed control system (DCS) in tandem with online analyzers for real-time monitoring greatly enhances our units’ abilities to maintain product consistency. 
Online process sampling verifies carbon number quality and normal alpha olefins content. Quality control and product analysis are performed in our onsite petrochemical laboratory to ensure the quality of our normal alpha olefins products. Our dedication to quality has earned us ISO certification since 1993. 

SafetyOur company creates products and services that make life better for people around the world - both today and tomorrow. As a matter of policy, Chevron Phillips Chemical Company strives to manufacture, handle, transport and dispose of its chemical products safely. Plus, we work with our customers, carriers, suppliers, distributors and contractors to encourage them to comply with our safety and environmental codes.

Safety is an integral part of our company’s culture, and our risk reduction efforts have helped us make strides in our “Journey to Zero” – our strategy for eliminating high-severity, high-potential process and personal safety incidents. Safety is the overriding focus element and core driver for Chevron Phillips Chemical Company, we are systematically doing our best efforts to achieve an incident rate close to zero.

Our Operational Excellence policy explains how our company strives, each day, to conduct business in a safe, secure, injury-free and environmentally responsible manner. We are committed to complying with all laws and regulations applicable to our facilities and business activities and to complying with all voluntary programs to which we elect to subscribe. We strive to make optimal use of the resources we consume and minimize emissions and waste. We strive to limit the risks of our products throughout their lifecycle. We are committed to reducing risks in our operations to safeguard our employees, contractors and the communities where we operate and engage in business activities. We openly communicate our results and welcome the input of our employees and contractors, regulatory agencies, our communities, our customers and other interested stakeholders.

Chevron Phillips Chemical Company is committed to meeting its obligations under the REACH regulation. As a member of the American Chemistry Council (ACC), Chevron Phillips Chemical Company participates in the Responsible Care® program for its domestic petrochemical manufacturing facilities, product lines, headquarters, and research and technology operations.

For more information, please visit the Environment, Health & Safety section of our website. 

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ServicesWhen it comes to normal alpha olefins, Chevron Phillips Chemical offers a consistently high level of product purity and the widest selection of fractions. However, what really differentiates us is the teamwork, technical expertise, and commitment of every employee to continuous quality improvement and customer service.  Our dedication to supplying consistently high-quality products and services is not something we just talk about. It is a conviction that we practice daily in every aspect of our business. Chevron Phillips Chemical's people have made all this possible.

Highly trained professionals from technical, manufacturing, sales, and marketing, customer service and shipping work together to efficiently and innovatively meet the needs of our customers worldwide. We diligently seek out customers’ opinions through surveys and direct contact to guide our actions for improving products and services.
Our strategically located offices in Houston, Texas; Diegem, Belgium; and Singapore are staffed with experienced technical account managers. These individuals are there to assist you with all your normal alpha olefins requirements—from the usual to the most challenging requests.
Our respected technical group, based in Kingwood, Texas, works closely with customers to enhance product quality, improve existing olefin and derivative technologies, and help develop new applications.
Knowledgeable customer service representatives are available 24 hours a day.  They work closely with the other business functions to ensure that our products are delivered on time anywhere in the world.
In addition, we use the most advanced business systems available, enabling us to provide the most efficient service possible. Everything from order taking, deliveries and inventory to accounting, forecasting, and supplying samples is instantly at our fingertips so we can provide prompt responses to your questions and requests.
Last but not least, as a globally active supplier we do have a strong supply chain setup with strategically located storage hubs and strong relationships with service providers in shipping and freight forwarding.

Sustainability“From new product development, to sustainable practices within our facilities, we want to be on the forefront of advances that enrich lives and care for our environment” – Jim Becker, VP Polymers & Sustainability Chevron Phillips Chemical Company.  

Sustainability is at the heart of our business. Our company has created sustainable value through our business practices for our customers, workforce and stakeholders, and we will remain focused on enhancing the performance of our operations while delivering sustainable growth.

Sustainability is essential to our vision and mission, and a sustainable mindset is one of our focus areas. As part of our longstanding commitment to sustainability, Chevron Phillips Chemical Company is dedicated to protecting the health and safety of our workforce, the communities where we operate and the environment. We are conscious about our impact on the environment and are determined to find long-term solutions for plastics in the environment including marine debris and other environmental concerns.

We also remain steadfast in our commitment to respect human rights. Each day we strive to be a good corporate neighbor and exhibit our core value to operate with integrity.

For more information, please visit the Sustainability section of our website.